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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trevia Holland

Trevia Holland

August 19, 2025

5  out of  5
rating by Trevia Holland
"I am happy with the service I received."
We responded:
"Thank you, Trevia, for sharing your positive experience. It's wonderful to hear that you are happy with the service you received. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Amelia Bieniek

August 14, 2025

5  out of  5
rating by Amelia Bieniek
"Had a wonderful and informative conversation with Jack who helped me get much better coverage than I had previously. I have only good things/opinions to say about that call!"
We responded:
"Thank you, Amelia, for sharing your positive experience with us. It's great to hear that Jack was able to assist you in finding better coverage. We appreciate your feedback and are delighted to know that you had a wonderful conversation. Your satisfaction is important to us, and we're here to help whenever you need."
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Anthony Proctor

July 31, 2025

5  out of  5
rating by Anthony Proctor
"Tim did a great job helping me get insurance on my car. He is very friendly and out spoken. I would recommend Tim to any of my friends or family to help them. Thank you very much Tim for getting me the lowest price and best insurance that I can get"
We responded:
"Thank you, Anthony, for sharing your positive experience. It's wonderful to hear that the team was able to assist you effectively and provide you with the best insurance options at a great price. Your recommendation means a lot, and we're glad to have been able to help. If there's anything else you need, feel free to reach out."
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Lori Miller

July 31, 2025

5  out of  5
rating by Lori Miller
"I switched insurances a couple years back and decided to go with this office and I don’t not regret it a bit! Every question I’ve ever had has been answered to the full extent and if I don’t understand something they take the time to break things down and don’t try to get you to buy something you don’t need or understand. I highly recommend this office for and insurance needs! They’re amazing! 👌💯🥰"
We responded:
"Thank you, Lori, for sharing your experience with our office. It's wonderful to hear that you feel well-informed and supported by our team. We strive to ensure our clients understand their options without any pressure, and your feedback confirms we're on the right track. Your recommendation means a lot to us!"
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BeastNation9301

July 2, 2025

5  out of  5
rating by BeastNation9301
"Extremely helpful, great to talk too and very kind!!"
We responded:
"Thank you so much for your kind words and the fantastic rating! We're delighted to hear that you found our service helpful and enjoyed your interactions with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, feel free to reach out."
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Kristy McGraw

June 26, 2025

5  out of  5
rating by Kristy McGraw
"Jack was a pleasure to work with. He was very informed and answered all my questions. He was super nice and even took the time out of his day to learn a little about me and what I do for a living. The part you really want to hear is that the car insurance quote he gave me is cheaper than what I'm currently paying. I will recommend State Farm and especially Jack to my friends in the future. Thank you so much!"
We responded:
"Thank you, Kristy, for sharing your experience with us. It's wonderful to hear that Jack was able to assist you so effectively and provide a quote that meets your needs. We appreciate your recommendation and are delighted to have you as part of our State Farm family. Your feedback is invaluable, and we're here to help whenever you need us."
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Lady CSI

June 10, 2025

5  out of  5
rating by Lady CSI
"Jack Smith gave me the best customer service I have had in a long time! He was very responsive and answered all my questions, and since I had so many he was extremely patient as well! I am very happy with the service I received from Jack!"
We responded:
"Thank you for sharing your wonderful experience with Jack. It's great to hear that he provided you with such responsive and patient service, answering all your questions thoroughly. We're delighted to know you are very happy with the service you received. Your feedback is greatly appreciated and will be shared with Jack and the team."
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Tarryn Walker

June 2, 2025

5  out of  5
rating by Tarryn Walker
"Jack Smith helped save me $100 a month when switching from my old policy keeping the exact same coverage!"
We responded:
"Thank you, Tarryn, for sharing your experience! It's wonderful to hear that Jack was able to help you save money while maintaining the same coverage. Your feedback is greatly appreciated, and we're delighted to know you're satisfied with the service. If you have any more questions or need further assistance, feel free to reach out."
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Chris Herring

June 2, 2025

5  out of  5
rating by Chris Herring
"Great experience... I would recommend him..."
We responded:
"Thank you, Chris, for sharing your positive experience and for recommending our services. It's wonderful to know that you had a great experience with us. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Joann Justice

May 28, 2025

5  out of  5
rating by Joann Justice
"He was amazing and very helpful"
We responded:
"Thank you, Joann, for sharing your positive experience. It's wonderful to hear that you found the assistance helpful. Your feedback is greatly appreciated."
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Rebecca Leveille

May 27, 2025

5  out of  5
rating by Rebecca Leveille
"Jack was amazing and so helpful.Great personally and very polite! They saved me a lot of money.I will be referring them to everyone I know.It will be nice to do buisness with real professionals."
We responded:
"Thank you, Rebecca, for sharing your experience with Jack. It's wonderful to hear how helpful and polite he was, and that he was able to save you money. We truly appreciate your referrals and look forward to continuing to provide you with professional service."
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Brittney Burgess

May 20, 2025

5  out of  5
rating by Brittney Burgess
"Absolutely very helpful and saved me over 80$!!! Very nice and helped me every which way possible!!! Highly recommend!!!"
We responded:
"Thank you, Brittney, for sharing your experience! It's wonderful to hear that you found the service helpful and were able to save money. Your recommendation means a lot, and we're glad to have been able to assist you in every way possible."
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Liz Young

April 28, 2025

5  out of  5
rating by Liz Young
"Absolutely wonderful service, very kind and helpful people! Great pricing as well."
We responded:
"Thank you, Liz, for sharing your positive experience. It's great to hear that you found our service kind and helpful, and that our pricing met your expectations. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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David Gravely

April 22, 2025

5  out of  5
rating by David Gravely
"Jack is the guy that handles my policy. He's awesome. Always helpful and always quick to take care of my needs."
We responded:
"Thank you, David Gravely, for taking the time to share your thoughts! Your feedback is incredibly valuable and helps us improve. If there's anything more we can do to enhance your experience, please let us know. Looking forward to serving you again!"
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Leslie Brooks

April 15, 2025

5  out of  5
rating by Leslie Brooks
"Tim Was a good insurance agent gave me a better quote then all other insurance agency’s and very nice and respectable"
We responded:
"Thank you, Leslie, for sharing your experience. Your feedback is greatly appreciated, and we're glad to have met your expectations."
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Megan Michele

April 10, 2025

5  out of  5
rating by Megan Michele
"very great to work with!"
We responded:
"Thank you, Megan, for your wonderful feedback! It's fantastic to hear that you had a great experience working with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need assistance in the future, feel free to reach out."
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Margaret Braniff

April 5, 2025

5  out of  5
rating by Margaret Braniff
"Looking for a great insurance agent and company go with Jack Smith (Tim Cyrus) STATE FARM!"
We responded:
"Thank you, Margaret, for your wonderful review and for choosing us for your insurance needs. It's fantastic to hear that you had a great experience with Jack Smith and our team. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
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Ashleigh Nick

April 3, 2025

5  out of  5
rating by Ashleigh Nick
"Very friendly and helpful!"
We responded:
"Thank you, Ashleigh, for your kind words and the perfect rating! It's wonderful to hear that you found our team friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Haddae Allen

March 20, 2025

5  out of  5
rating by Haddae Allen
"Jack is great at breaking plans down and explaining them, responding quickly, and is so helpful! Would absolutely recommend him to anyone, but especially first time car and homebuyers!"
We responded:
"Thank you for your kind words. Jack does a excellent job making things easy to understand "
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Wendy Goff

March 18, 2025

5  out of  5
rating by Wendy Goff
"I spoke with Jack and he is very patient and friendly. He got me a way lower rate than I was paying and helped me get a discount for adding other services."
We responded:
"Wendy, thank you for writing a great review. Jack does a great job! We appreciate our customers. "
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Elizabeth Parsons

March 17, 2025

5  out of  5
rating by Elizabeth Parsons
"They are very helpful and very nice . They helped us get a price we can afford"
We responded:
"Thank you, Elizabeth, for sharing your positive experience. It's wonderful to hear that our team was able to assist you in finding an affordable option. Your feedback is greatly appreciated, and we're glad to have been of help."
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Emily Harris

February 20, 2025

5  out of  5
rating by Emily Harris
"Wonderful and friendly staff! Jack is always so helpful and insightful keeping your best interests in mind!"
We responded:
"Thank you, Emily, for sharing your experience with us. It's great to hear that Jack has been helpful and insightful in meeting your needs. We appreciate your kind words and are glad to know our team is providing the service you deserve. Your feedback is invaluable to us."
Profile photo of Rita Cunningham

Rita Cunningham

February 19, 2025

5  out of  5
rating by Rita Cunningham
"I have been with Tim Cyrus State Farm Ins for years & I would not change anything"
We responded:
"Thank you Rita, customers like you are why we do the things we do"
Profile photo of Jennifer Nichols

Jennifer Nichols

February 19, 2025

5  out of  5
rating by Jennifer Nichols
"Very professional and helpful in explaining my auto policy. Great rates I highly recommend this company for all insurance needs"
We responded:
"Thank you, Jennifer, for sharing your positive experience. It's wonderful to hear that the explanation of your auto policy was clear and helpful. We're glad you're satisfied with the rates and appreciate your recommendation. Your feedback means a lot to us."
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Noah (Noah_Plays)

February 19, 2025

5  out of  5
rating by Noah (Noah_Plays)
"Excellent customer service & great prices!"
We responded:
"Thank you, Noah, for sharing your positive experience with us! We're delighted to hear that you found our customer service excellent and our prices great. Your feedback is greatly appreciated and motivates us to continue providing top-notch service."